Shipping Policy

Thank you for visiting and shopping with us. The following terms and conditions constitute our Shipping Policy.

Order Processing Time

All orders are processed within 7–15 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification once your order has been shipped.

During periods of high order volume, processing times may be extended. If there is a significant delay, we will notify you via email.

Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery estimates are provided as guidelines only and begin from the shipment date, not the order date. Actual delivery times may vary due to destination, customs clearance, carrier delays, or other factors beyond our control.

• Delivery times may be affected during peak seasons or public holidays.
• Delivery dates are not guaranteed.

International Shipping

We offer international shipping to most countries worldwide.

International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the customer and are not included in the product price or shipping cost.

We are not responsible for delays caused by customs processing.

Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing tracking information, if available.

Tracking information may take 24–48 hours to become active.

Damaged or Lost Packages

We are not liable for products damaged or lost during shipping. If your order arrives damaged, please contact the shipping carrier directly to file a claim.

Please retain all packaging materials and damaged items before filing a claim.

Incorrect Address Disclaimer

Customers are responsible for providing accurate and complete shipping information. We are not responsible for orders delivered to incorrect or incomplete addresses.

If an order is returned due to an incorrect address, additional shipping fees may apply for reshipment.

Shipping Delays

Shipping delays may occur due to circumstances beyond our control, including but not limited to weather conditions, customs inspections, carrier disruptions, or force majeure events.

We appreciate your patience and understanding in such situations.

Contact Us

If you have any questions regarding this Shipping Policy or your order, please contact us through our website’s contact page or customer support email.